Privacy Policy
Last Updated: October 2026 • Effective for all patients and care seekers across Bengaluru.
1. Our Privacy Commitment
CURE HEALTH HOME CARE ("we", "us", "our") is committed to protecting the privacy, confidentiality, and security of our patients and their family representatives. This Privacy Policy outlines how we collect, handle, store, and safeguard personal and sensitive health data in accordance with the Digital Personal Data Protection Act (DPDP Act) and applicable Indian healthcare privacy standards.
2. Information We Collect
To safely provide home healthcare, clinical nursing, physiotherapy, and patient caretaking, we collect:
- Patient Identity Data: Name, age, gender, contact address, and Bengaluru location pincode.
- Primary Caregiver & Emergency Contacts: Family contact person name, relationship, telephone numbers, and email address.
- Clinical & Health Data: Doctor's hospital discharge summaries, clinical diagnosis, prescribed medication schedules, mobility limitations, and daily vital sign logs recorded during home care shifts.
3. Purpose of Data Use
Patient health information is collected strictly for:
- Formulating accurate, doctor-aligned home care plans and nursing procedures.
- Matching appropriately qualified nurses or caretakers based on language and medical needs.
- Emergency medical escalation to family members or designated treating hospitals.
- Care coordination, billing transparency, and service quality monitoring.
4. Data Confidentiality & Non-Disclosure
We maintain a strict confidentiality policy. We never sell, rent, or trade patient medical records or personal data to third-party commercial marketing entities. Access to patient records is strictly restricted to authorized care coordinators, assigned nurses, and clinical supervisors.
5. Contact Us Regarding Your Data
If you have any questions about this Privacy Policy or wish to request data correction, please contact our Privacy Grievance Officer:
Email: care@curehealthhomecare.com
Phone: +91 91801 17648
Address: #713, 1st Cross Road, Sunder Ram Shetty Nagar, Bilekahalli, Bengaluru, Karnataka 560076